Recently we have had an influx of people call for drain service to fix or complete service from other companies. So I thought that maybe a list of “drain cleaning” guide lines were in order to help consumers spot rip offs or price gouging.
1) A toilet, sink or tub clog should take less than an hour to un-clog.
2) A main line sewer should take no more than an hour to un-clog. If there is a blockage (the tech will know this pretty quickly) they should recommend having the sewer line televised with a drain camera. This is an added expense but will let you know exactly what is going on.
3) Ask questions, If there is breakage in your sewer line you will be able to see it clearly. And always ask the tech to explain things to you if you don’t understand, this is why we are there.
4) Root infiltration into your sewer main line is a common thing and is easily remedied with high pressure jetting or with a root cutter, yearly maintenance with root-ex will take care of the problem. Root-ex is not expensive
5) If you do have a broken sewer line, make sure the company is reputable, call your local municipality to find out who the city may recommend and always get a couple of prices. Check the BBB or Angie’s list for ratings or just ask around.
Lastly if they are charging you by the hour and it’s taking hours, you can bet your getting taken advantage of.